Cold Chain & Food Transport

CloudCam IQ for reefers, foodservice & beverage fleets

Maintain temperature, prove compliance, and resolve claims quickly with real-time temperature, GPS and video for every load—not just the ones that go wrong.

Refrigerated truck at a loading dock

Why cold chain fleets can’t “wing it”

When temperatures drift or records are missing, it’s never “just a load.” It’s a brand, regulatory risk, and a customer relationship on the line.

Strict temperature control

It’s not optional—it’s core to safety

Food safety rules expect you to actually maintain safe temps, not just set a dial and hope. CloudCam IQ pairs calibrated sensors with GPS and alerts so you see issues before customers do.

Documentation & traceability

“Show me the history” on demand

Shippers, receivers and auditors increasingly expect time-stamped temperature and location logs they can pull by load, lane or trailer ID—not handwritten clipboards.

Spoilage vs. quality disputes

Who owns the problem?

When product arrives warm or compromised, you need to prove whether the issue started before pickup, during transit, or after delivery. That means hard data, not opinions.

From dock to dock: temperature, video & GPS in one story

Regulations and customer standards may differ by commodity, but they share themes: keep food at safe temperatures, keep equipment clean, and keep good records. CloudCam IQ helps you do all three.

Pre-cool & loading

Prove trailers were ready and sealed properly

Before you load, you need to know the compartment is at temp and stays there while doors are open, pallets move, and drivers stage orders.

  • Live temperature feed for each reefer, compartment or zone.
  • Alerts when doors are left open too long during loading.
  • Video at the dock to confirm loading practices and door seals.
In-transit monitoring

Catch temperature issues before they become claims

A stuck valve, low fuel, blocked return air or mis-set unit can drift temperatures slowly. You don’t want to find out at the receiver’s dock.

  • Real-time alerts when any zone crosses your high/low thresholds.
  • Event history tied to GPS so you can see where excursions occurred.
  • Driver workflows for corrective actions and documenting what they did.
Delivery, rejections & audits

Walk in with facts, not just apologies

When a receiver questions a load or rejects pallets, you need to reconstruct the entire trip and show what your team did along the way.

  • Trip-level temp graphs with time/position overlays.
  • Video to show dock queues, waiting times and door practices.
  • Exportable reports you can share with QA and customer teams.
System Overview

CloudCam IQ for cold chain fleets, at a glance

  • Wireless temperature and humidity sensors for trailers, boxes and compartments.
  • Integration with GO9/vehicle GPS for synchronized temp + location history.
  • Forward-facing and optional dock-side or side-view cameras.
  • Configurable thresholds, alerts and excursion rules by product or lane.
  • Trip reports you can pull by trailer, PO, route or stop.
  • 3-year hardware warranty and optional $5/unit/month maintenance program.

Real-world cold chain use cases

These are the incidents that turn into chargebacks, product loss and damaged relationships when you don’t have a clean story.

Common scenarios we help you resolve

“The load arrived warm.”
Show a full temperature curve with GPS and time stamps from pre-cool to delivery, highlighting exactly when any excursion occurred—and how long it lasted.
“You left the doors open too long.”
Combine door events, temp spikes and video to show how loading and unloading were managed at both shipper and receiver.
Rejected pallets or partial rejections.
Narrow the issue to specific compartments, stops or time windows so you only fight about what’s truly in question.
Product damage from hard braking or impacts.
Tie harsh events to pallet positions and photos from DCs to decide whether to file claims, adjust loading patterns, or coach drivers.

How safety, QA & logistics teams use CloudCam IQ

  • QA pulls trip histories during investigations and internal audits.
  • Dispatch uses live alerts to reroute or intervene before loads are lost.
  • Sales/ops teams go into business reviews with data-backed stories.
  • Executives see trending excursion and rejection rates by lane or DC.

Many fleets start with their highest-risk lanes (frozen, fresh produce, ready-to-eat), then extend coverage to all temperature-controlled units once they see the impact on waste and disputes.

Cold chain & food transport FAQ

Questions we hear most from food, beverage and pharma transport operations.

Can CloudCam IQ export reports for audits?

Yes. You can export trip histories with time, temp and GPS in formats your QA and compliance teams can store, review and share.

Do we need sensors in every trailer?

We recommend covering all temperature-controlled assets. Some fleets start with priority lanes, then expand once they see reduced spoilage and chargebacks.

Can we use your platform alongside our existing TMS/WMS?

Yes. We can align units, trailers and loads via IDs so events and reports line up cleanly with your existing systems.

Is this just for food?

No. The same tools support pharmaceutical, floral, chemical and other temperature-sensitive shipments as well.

What about sensor calibration?

We help you define a calibration schedule and document it so your readings are reliable and audit ready.

How fast can we deploy?

Smaller fleets can be live in days. Larger networks usually pilot with a few sites or lanes before rolling out broadly.

Ready to see your cold chain in high definition?

Share your products, lanes and current monitoring setup. We’ll walk through a CloudCam IQ demo mapped to your cold chain—from dock to dock.

Book a Cold Chain Demo